Security & Compliance
Elitesecom is committed to protecting customer, marketplace, and business data with enterprise-grade security controls and compliance standards.
Certifications
Our security framework is built on internationally recognized standards and best practices.
SOC 2 Type II
Validated security controls based on AICPA Trust Services Criteria for security, availability, and processing integrity.
ISO/IEC 27001:2022
Information Security Management System (ISMS) certified for comprehensive information security governance.
VAPT
Regular Vulnerability Assessment and Penetration Testing to identify and remediate security weaknesses.
GDPR
General Data Protection Regulation compliance is currently in progress to strengthen data privacy and protection practices.
Infrastructure & Application Security
Multi-layered security controls protecting our platform and your data.
Infrastructure Security
Cloud infrastructure with network isolation, firewalls, and secure configurations.
Data Encryption
Encryption in transit (TLS 1.2+) and at rest using industry-standard encryption protocols.
Access Control
Strict access controls with principle of least privilege and regular access reviews.
Role-Based Access Control (RBAC)
Granular permissions based on user roles and responsibilities.
Multi-Factor Authentication (MFA)
Additional security layer for user authentication and sensitive operations.
Network Security
Network segmentation, DDoS protection, and continuous monitoring.
Monitoring & Logging
Comprehensive logging, monitoring, and alerting for security events.
Backup & Recovery
Regular backups with tested recovery procedures to ensure business continuity.
Vulnerability Management
Regular security assessments, patch management, and vulnerability remediation.
Secure Application Development
Secure coding practices, code reviews, and security testing in development lifecycle.
Amazon SP-API Security
Learn how Elitesecom handles and protects data received through Amazon Selling Partner API (SP-API), including Amazon PII, data storage, transmission, retention, and deletion.
Data Retention & Deletion
Clear policies for data retention and secure deletion processes.
Elitesecom retains information necessary to provide, maintain, secure, and improve its services. This may include account information, business and order-related data, marketplace integration data, transaction and operational records, and other information required to provide the services.
Data is retained to provide and maintain Elitesecom services, support customer operations, maintain records, meet security and operational requirements, resolve issues, and comply with applicable legal, regulatory, and contractual obligations.
Elitesecom retains data only for as long as reasonably necessary to fulfill the purposes for which it was collected, provide the applicable services, maintain legitimate business records, and comply with applicable legal, regulatory, and contractual requirements. Specific retention periods may vary depending on the type and purpose of the data.
When data is no longer required for its intended purpose or applicable retention requirements, Elitesecom follows its data deletion procedures to securely delete or anonymize the applicable data. Where data is subject to a legal, regulatory, contractual, or legitimate business retention requirement, deletion may occur after that requirement has been satisfied.
Customers may request deletion of their account and associated data by contacting Elitesecom through the official support or contact channels. Elitesecom will process eligible deletion requests in accordance with its data retention, contractual, legal, and regulatory obligations.
Data contained in backups is handled in accordance with Elitesecom's backup and retention practices. Backup copies are retained only as necessary for business continuity, disaster recovery, security, and applicable legal or regulatory requirements and are removed or overwritten in accordance with the applicable backup lifecycle.
Data Processing & Privacy
Our commitment to data protection and privacy practices.
Data Processing
All data processing is conducted in accordance with applicable data protection laws and our security controls.
Data Confidentiality
Strict confidentiality measures protect customer data from unauthorized access or disclosure.
Data Protection
Comprehensive security controls protect data throughout its lifecycle.
Authorized Access
Access to data is restricted to authorized personnel based on business need.
Security & Vulnerability Reporting
For security-related concerns or vulnerability reports, please contact our security team:
security@elitesecom.aiWe take security seriously and will respond promptly to security-related inquiries.