Terms & Conditions

Please read these terms carefully before using our services

❖ Acceptance of Terms

By accessing and using ElitesEcom's services, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.

❖ Description of Services

ElitesEcom provides e-commerce order management software as a service (SaaS) that enables businesses to manage inventory, process orders, and handle fulfillment across multiple sales channels.

❖ User Accounts

To use our services, you must create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

❖ Payment Terms

All fees are exclusive of taxes. You are responsible for paying all applicable taxes. Payments are non-refundable except as specified in our Refund Policy.

❖ Data Ownership

You retain ownership of all data you upload to our platform. We only use your data to provide and improve our services.

❖ Service Level Agreement

We strive to maintain 99.9% uptime. In case of service interruptions, we will make reasonable efforts to restore service promptly.

❖ Termination

Either party may terminate the agreement with 30 days written notice. Upon termination, your access to the service will be discontinued.

❖ Limitation of Liability

ElitesEcom shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with our services.

❖ Governing Law

These terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Surat, Gujarat.

❖ Changes to Terms

We reserve the right to modify these terms at any time. We will notify you of any material changes via email or through our platform.

Last updated: January 1, 2026

For any questions regarding these terms, please contact us at contact@elitesecom.ai